Description
- Select armrest type (lift or swivel lift) and base material (steel, nylon, aluminum).
- Pick a color and click the image to view it enlarged.
- Upload your custom image via email or website. (For logos, PNG format is preferred.)
Tip: Preview your design on the website’s customization page.
- Step into a realm of unparalleled comfort and functionality with our latest offering: the Ultimate Custom Gaming Chair. This gaming throne is built with a singular purpose – to cater to your unique gaming needs and to elevate your gaming experience.Customize this chair with your name, logo, or gaming tag, turning it into a true extension of your gaming persona. Choose from a range of durable materials for the handrail, from fixed to flexible. Pick the feet that best suit your gaming den, with options of steel, nylon, or aluminum alloy.The chair comes in five different color options: sleek black, cool blue, vibrant red, pristine white, and playful pink. Adjust your recliner from 90 to 145 degrees, giving you the flexibility to find the perfect angle for any gaming session. Plus, it’s compatible with multiple platforms, including PC, PS4, PS5, and Xbox.Our Ultimate Custom Gaming Chair doesn’t just stop at aesthetics and compatibility. It’s designed with ergonomics in mind, featuring a retractable footrest for those times when you want to kick back and relax.Experience the fusion of style, comfort, and functionality with our Ultimate Custom Gaming Chair. This isn’t just a chair; it’s your gaming ally, ready to support you through every epic battle and victory.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of customgamingchair.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in pillow. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
